Tidio
AI customer service agent and client support software
- Category
- Customer Support
- Pricing
- Free, paid from $29/mo
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About Tidio
Tidio is an all-in-one customer software suite that features live chat, chatbot, help desk, and lead-generation tools. Most importantly, it's powered by Lyro AI, an AI customer service agent that streamlines client communication, and automated your company's workflow to achieve up to 70% resolution rates. Tidio is trusted by more than 300,000 companies worldwide.
What it does
- Conversational AI
- Product Recommendations
- Multichannel Support
- Multilingual Capabilities
- Analytics
- Visual Automation Builder
- Pre-designed Templates
- Data Collection
- Abandoned Cart Recovery
- Third-Party Integrations
- Real-Time Support
- Live Typing Preview
- Canned Responses
- AI Reply Assistant
- User Management
- Chat Transcripts
- Attachments
- Cart Preview
- Order History Access
- Direct Product Recommendations
- Order Management
- Discount Offering
- Unified Ticket Creation
- Tagging and Prioritization
- Operator Tracking
- Advanced Filtering
- Spam Management
Tags
- #marketing
- #sales
- #customer-support
- #customer-success
- #chatbot