Tidio Copilot

Tidio Copilot is an AI-powered assistant that helps customer support teams work faster and more efficiently by suggesting real-time, context-aware replies. It pulls from your company’s help center, knowledge base, and past conversations to generate accurate, on-brand responses that agents can use instantly or customize as needed. Installed as a Chrome extension, it works directly within tools like Gmail, Intercom, and Zendesk, without the need to switch platforms or retrain your team. Copilot reduces repetitive work, improves response consistency, and boosts productivity while keeping agents fully in control.