Lyro

Lyro is an AI Customer Experience Agent built by Tidio. Unlike generic chatbots, Lyro can be trained, coached, and integrated deeply with your helpdesk — Salesforce, Intercom, Zendesk, Gorgias, or Tidio - to handle support end-to-end. It automates refunds, order updates, troubleshooting, lead qualification, and upsells in 45+ languages, with full control over tone, policies, and escalation. Customers see up to 70% increase in self-service resolution.